Genesys 9.0 Installation Package

Genesys Softphone

Genesys Cloud Services, Inc.

Product (Component)

NameGenesys Softphone
Package Version9.0.019.06
Build Date2022-04-19
Build Number1
LanguageEnglish (United States)
Release TypeGeneral

The Genesys Softphone is a standalone SIP endpoint product based on the Genesys SIP Endpoint SDK v8.5. It sits on top of the SIP Endpoint SDK for .NET to enable it to take advantage of the SIP-based third-party call control functionality.


Target Platforms

Computer TypeIntel 32 bit
  • OS Windows Server 2012
  • OS Windows Server 2016
  • OS Windows Server 2019
  • OS Windows 7
  • OS Windows 8
  • OS Windows 10
  • OS Windows 11
  • Computer TypeIntel EM64T
  • OS Windows Server 2012
  • OS Windows Server 2016
  • OS Windows Server 2019
  • OS Windows 7
  • OS Windows 8
  • OS Windows 10
  • OS Windows 11

  • Release Notes

    Release Notes for Genesys Softphone are available on the Genesys Documentation website: http://docs.genesys.com/Documentation/RN.